Safe and clean area. Staff is very friendly. The coffee in the lobby was better then what we brought in our travel trailer, and the muffins were tasty. Shuttle to Disney was easy to use, and we had no problems finding knottsberry farm. Check in area is kind of tricky. It gets busy so with rv's and travel trailers. Only 2 lanes provided in a small area. We actually witnessed a trailer smack into another trailer while waiting for the shuttle. My husband had to direct other trailers in the road a different direction to not get caught in the mess. Bathrooms/showers were ok. Lots of hair in the drains and sometimes globs left scattered around. Other then that our stay was great and would stay again!