• Reviews
  • PARK REVIEWS

    A minusOverall Rating
    02/11/2018

    STAY AWAY

    Stay away from Castaic RV park in Castaic CA, north of Los Angeles. We made reservations for their park a few days ago. Finding reservations on short notice is hard since we have a 44ft rv and dogs. We arrive around 12pm, checkout is 11. There is someone in our spot, that we requested. The girl working said her dad would move the other trailer. I'm waiting for confirmation, my boyfriend comes in and asks what's going on. She explains and he says ok and goes back to wait in the car with our pets, in the heat. 45 minutes later they haven't moved it we are still waiting. We call and the girl says her dad is going to move it soon. 15 minutes later he comes out and says he's refusing us service because we are rude. Literally we waited an hour in the heat, had already paid and it was not easy finding another park. Not to mention the park itself is garbage. Tons of full timers there with trash and gross setups outside their rigs. Almost no amenities and beyond rude staff. I'm not normally one to write this sort of stuff but absolutely horrible!!! STAY AWAY. We thankfully got a spot at Valencia travel village. Albeit more expensive but much nicer, full hookups, nice staff and tons of amenities. I'll say it again: stay away from Castaic rv park!
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